Your privacy matters to us

The Short Version

We collect only what we need to provide our service. We never sell your data. Your PDFs are temporarily stored during processing and automatically deleted shortly after completion. We use industry-standard security practices to protect your information.

What We Collect

• Account Information:Email, name, and payment details (via Stripe)
• Usage Data:Pages processed, API calls, and feature usage
• Technical Data:IP address, browser type, and device information

What We Don't Collect

We do not retain your PDF files or their contents after processing. Files are temporarily stored during processing and automatically deleted shortly after completion. We do not access, read, or analyze the content of your documents beyond what's necessary for table extraction.

How We Use Your Data

• • To provide our PDF processing service
• • To process payments and manage subscriptions
• • To send service updates and respond to support requests
• • To detect and prevent fraud or abuse

Third-Party Services

We use carefully selected services to power SheetOps:

• • Secure payment processing (we never see your card details)
• • Enterprise-grade infrastructure for reliability
• • Anonymous usage analytics to improve the product

Data Security

We use industry-standard encryption for data in transit and at rest. All file processing happens in isolated environments. We conduct regular security audits and maintain SOC2 compliance standards.

Your Rights

You have the right to:

• • Access your personal data
• • Correct inaccurate data
• • Request deletion of your data
• • Export your data in a portable format
• • Opt-out of marketing communications

Cookies

We use essential cookies for authentication and security. We use analytics cookies only with your consent. No tracking cookies or third-party advertising.

Changes to This Policy

We'll notify you by email for significant changes. For minor changes, we'll update the date at the top of this page.

Contact Us

Questions about privacy? Email us at privacy@sheetops.io